Effective date: 30 Apr 2026

This Cookie Policy explains how Smart City Mortgages (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners

How we use cookies

We use cookies to:

  • ensure the website functions correctly
  • understand how visitors use our website
  • improve our services and user experience
  • support our marketing and advertising activities

Types of cookies we use

1. Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in forms or setting preferences.

Examples:

  • session management
  • security and fraud prevention
  • form submissions

2. Analytics cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously.

We use:

  • Google Analytics (via Google Tag Manager)

These cookies may collect:

  • pages visited
  • time spent on site
  • interactions and navigation paths

3. Marketing cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

We use:

  • Meta Pixel (Facebook/Instagram advertising)

These cookies may track:

  • visits to our website
  • actions taken (such as form submissions)
  • interactions with ads

4. Preference cookies

These cookies remember your choices (such as location or form inputs) to provide a more personalised experience.

Third-party cookies

Some cookies are set by third-party services that appear on our pages. These third parties may process your data in accordance with their own privacy policies:

How we use consent

When you first visit our website, you will be asked to accept or reject non-essential cookies.
We will only set:

  • analytics cookies
  • marketing cookies

after you have given your consent.

You can change or withdraw your consent at any time via the cookie settings on our website.

How to control cookies

You can control cookies in several ways:

  • via our cookie banner and settings panel
  • through your browser settings
  • by clearing cookies from your device

Please note that disabling some cookies may affect how the website functions.

Cookie retention

Cookies are stored for different periods depending on their purpose. Some cookies are deleted when you close your browser, while others may remain on your device for longer.

Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about our use of cookies, please contact us:
enquiries@smartcitymortgages.co.uk